FAQs - Frequently Asked Questions
Where are you?
What kind of boats do you have?
How many people can fit in your boat?
Our fleet consists of 7 brand-new and extralarge Zodiac boat, each with the capacity to carry 12 people in comfort on red leather seats.
Do I need to book in advance?
We recommend you book in advance for the Cinque Terre Boat Tour to avoid disappointment. For all our other Tours it is possibile to get a seat on our boats without an early booking, but it is not guaranteed. It depends on the demand. Therefore, we highly recommend you prebook during peak season, especially if you are a group.
How do I pay?
Online payment is easy and secure.
You can pay online through our website using the following cards:
Can I pay at the ticket booth?
Sure! You can pay at the ticket booth using cash or the folowing cards:
What happens in case of bad weather?
What happens if I can’t go because of...?
In the case of a no-show or late arrivals, we don’t issue any refund. However if you notify us at least 5 days in advance, we can organize a new Tour date for you or refund the ticket price.
What time should I arrive on the day of my Tour?
For all of our Tours it is important that you arrive at least 15 minutes in advance.
This gives us the time to check bookings and seat our passengers comfortably
Do you provide life-jackets?
Your safety is our priority. All our boats are fully equipped with life-jackets.
Under Marittime Law it is not obligatory for passengers to wear a life-jacket on board as it will be provided is the unlikely case of need (or upon request from our Guests). We do not provide jackets for protection against the wind or sunscreen for protection against the sun
Can I bring my pet on board?
Can I bring luggage or a stroller on board?
Due to space limitations the luggage size is restricted to smaller items which are passed by the Captain.
Strollers are always permitted on board.
Is it possibile for a disabled person to travel conveniently on your boats?
Our boats are equipped with removable seats for easy wheelchair access and our staff are happy to assist with your special needs. It is also the policy of HopHop Boats that that caregiver for our disabled passengers travel free of charge. Considering that not all the ports are equipped to disembark disabled person, we suggest to choose our Special Tour – 3 Islands & Portovenere.